SOFI Group gives you the power to do more, open new horizons, reduce the overall cost of SAV and improve customer satisfaction.
- Any Volume Repair Centre:
« Meets all needs, especially the most demanding »
We offer high volume repair treatment, but also secondary, more confidential volume with no less consideration, thanks to flexible industrial installations and tailored solutions.
The implementation of a repair service for broken screens allows you to benefit from an additionnal profit center by bringing a solution to the end client.
- Monetisation of Swapped Product Lots:
« We are committed to the added value our clients need in order to realise their potential »
With new spare parts or parts recovered from returned goods, our clients contribute to prolonging the life cycle of their products while also benefitting from a strong resale value of their stocks.
- Management of batch recovery (Rework):
« Adaptability, reactivity, understanding needs, cost relevance and efficiency »
For several years, these qualities have made SOFI Group a major European partner, unparalleled in terms of costs, timeframes and capacity.
Our clients trust us to supply logistical, software and technologicaly solutions that help them to rectify their products and guarantee their clients’ satisfaction in terms of timeframes and quality.
- Reduction of Costs and Unnecessary Returns:
« We concentrate on the most intelligent decisions for the most efficient results »
Our axes of action:
- Analysis of first returns and recommendations
- Correctional operations on deployed products and correctional instructions for manufacturing factories
- Technical reports to inform the manufacturer
- Software update/Triage/Test in the workshop for No Faulty Found filtering
Manufacturers that trust SOFI Group
Technicolor, global technological leader in the Media and Entertainment sector, is on the cutting edge of digital innovation. For over twenty years, this historic client has entrusted SOFI Group with the totality of its European After Sales Service and its one off operations within a framework of close relations.
Major actor in the storage solutions domain, Memup has been able to innovate with a complete range of multimedia tablets.
SOFI Group deploys solutions for its clients based on the service in question.
French specialist in wireless connection technology, Awox believes in SOFI Group.
We accompany our clients in the technical mastery of their innovations.
« WIKO has carved a solid position for itself in the French smartphone market in record time. »
SOFI Group is there for its clients and accompanies them in their rapid expansion in construction a high quality after sales services.
An Italian constructor that innovates with a committed, public oriented approach, Olivetti has been operating the ‘MADE IN FRANCE’ project for two years, supported by Orange and the Ministry of Recovery through Production.
As well as Olivetti’s Fax and Multifunction After Sales service, SOFI Group handle the Assembly of electronic products.
Aston embodies ‘digital innovation for all.’
A veritable pioneer in the satellite TV market, Aston has entrusted after sales service and logistics to SOFI Group.